Privacy Policy for Revive Carpet Cleaning South Staffs
This Privacy Policy explains what information we collect, how we use it, how we keep it safe and your privacy rights. By choosing our services, you trust us with your details, and we promise to respect that trust.
Information that we collect and how we use it
We request your information in order to provide you with our services effectively. This data will include your name, phone number and email address when you enquire about our services through our website. When you book, we will also request your address and any other contact details we may not have collected at the point of initial enquiry. This will help us to communicate with you about your booking. We will only ask you for information relevant to the services we provide and to make your booking experience as easy as possible.
Sharing your information
We value your privacy and do not, and will not, share your personal information with others without your permission. We will never sell your information to third parties.
Safeguarding
Protecting the privacy of children is very important to us. Our services are not designed for, or directed at children under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information as soon as possible. If you believe that we might have any information from or about a child under 18, please contact us immediately.
Data security
We rely on strong security measures in place by our email and website providers to protect your personal information from unauthorised access, alteration, or disclosure. Hardware devices that we may use to store your information for purposes such as invoicing or contacting you, use (but are not limited to) password, biometric and 2-factor authentication security access measures.
GDPR Data Protection Rights & data retention
Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. These include the right to check what data we hold about you, to access your data, to correct any inaccuracies, and request deletion if it’s no longer needed. You also have the right to limit or object to how we use your data and request a copy in a portable format. If you want to check what data we have about you, or have concerns about how your data is handled, you can contact us or complain to a data protection authority. We respect your choices and will endeavour to honour your requests promptly. We will only ever hold your data for as long is practically required, this may include a period of time spanning relevant financial year/s.
Cookies and tracking technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files that help us remember your preferences and improve our services. They allow us to analyse how you use our site and tailor our content to meet your needs better. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience.
Changes to this Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by revising the policy on our website and, if necessary, by contacting you directly. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are made indicates your acceptance of the updated policy.
Third party privacy policies
If our services include links to, or integrations with third-party websites and services, we encourage you to review these third parties’ Privacy Policies before interacting with their services. Their policies govern how these parties collect or process or use your information. While we strive to partner with reputable organisations, we are not responsible for the privacy practices of these third parties.
Contact information
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us by email at jj.revivecarpets@gmail.com or by phone at +447837 383486 or through our website’s contact form. We are here to help and will respond to your enquiries quickly.